FAQ
What types of products do you sell on your site?
We offer a wide range of products dedicated to the Luxembourg national team, including official jerseys and accessories for fans.
How do I know if a product is in stock?
Availability information is updated in real time on each product page. If a product is out of stock, this will be clearly indicated.
Can I personalize a jersey with my name and number?
Yes, we offer a personalization service for jerseys. You can add your name and preferred number when ordering. Please note that personalized items cannot be returned or exchanged.
What are your delivery options?
We offer several delivery options, including standard delivery, and pick-up at the following address:
4 ZI ROLACH L-5280 SANDWEILER
Delivery costs and times vary according to the option chosen and the destination.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email.
What is your returns policy?
We accept returns within 30 days of delivery of your order. Items must be returned in their original condition, with all tags attached. Return shipping costs are at the customer’s expense, except in the case of a defective product or an error on our part. Please note that personalized items cannot be returned or exchanged.
How can I contact customer service?
Our customer service team is available to answer your questions by e-mail and telephone from 9am to 5pm, Monday to Friday.
